Privacy Policy

Who we are

BËTR Productions (“BËTR”, “we”, “us”) is a live-event production company and software maker. This policy explains how we handle information when you visit betrshows.com or contact us through it. Questions? Email hello@betrshows.com.

What we collect

We keep this to what we actually need to answer you and run a useful website:

• Information you give us — when you submit a form: your name, work email, company, phone (if you add it), and whatever you write in the message.
• How you use the site — the pages you view, how long you spend, how far you scroll, the links and buttons you click, the site that referred you, and any campaign tags in the link you arrived from.
• Technical details — your approximate location (from your IP address) and basic device/browser information.
• Cookies and similar storage — see our Cookie Policy for the specifics and how to control them.

How we use it

We use the information above to:

• Respond to your inquiry and prepare a show plan or quote.
• Understand which pages and topics are useful, and improve the site and our marketing.
• Keep the site secure and prevent spam and abuse.

Analytics & how we measure the site

We run our own first-party, cookieless analytics — page views, time on page, scroll, and clicks — to learn what’s useful. This sets no advertising cookies and never shares your browsing with third parties. With your consent we also use Google Analytics, which does set cookies. You can accept or decline at any time from the cookie banner or the “Cookie settings” link in the footer. See our Cookie Policy for details.

Your IP address

We store your IP address only when you submit a form, to help prevent spam and abuse. Our anonymous page analytics do not store your IP address alongside your browsing.

Who we share it with

We do not sell your personal information. We share it only with:

• Service providers that help us run the site and respond to you — for example Google (reCAPTCHA spam protection, and Google Analytics if you consent) and our cloud hosting provider.
• Authorities, if we are legally required to, or to protect our rights and safety.

How long we keep it

We keep form submissions and the resulting contact records for as long as we have a relationship with you or your company, and as needed for our legitimate business and legal purposes. Aggregated, non-identifying analytics may be kept longer. You can ask us to delete your information at any time.

Your choices and rights

Depending on where you live, you may have the right to access, correct, delete, or export your personal information, and to object to or restrict certain uses. You can:

• Accept or decline analytics cookies from the banner or the “Cookie settings” link in the footer.
• Email hello@betrshows.com to access, correct, or delete your information — we’ll respond promptly.
• Control cookies through your browser settings.

Security

We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is perfectly secure, but we work to keep your information safe and limit who can access it.

Children

This site is intended for businesses and professionals. It is not directed to children, and we do not knowingly collect information from anyone under 16.

Changes to this policy

We may update this policy from time to time. When we make material changes, we’ll update the “Last updated” date above and, where appropriate, let you know on the site.